ISBN: | 9781118108239 (hbk) |
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编目源: | DLC DLC DLC |
语种代码: | eng |
个人名称: | Qiu, Robin G. |
题名: | Service science : the foundations of service engineering and management / Robin G. Qiu, The Pennsylvania State University, USA. |
出版发行项: | Hoboken, New Jersey : Wiley, c2014 |
载体形态: | xxv, 304 p; 25 cm |
书目附注: | Includes bibliographical references and index. |