ISBN: | 9781118835807 |
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语种代码: | eng |
个人名称: | Williams, David,1963- |
题名: | Connected CRM : implementing a data-driven, customer-centric business strategy / David S. Williams. |
出版发行项: | Hoboken, New Jersey : John Wiley & Sons, Inc., [2014] |
载体形态: | xiii, 242 pages : illustrations ; 24 cm |
书目附注: | Includes bibliographical references and index. |