ISBN: | 9781119028659 |
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语种代码: | eng |
个人名称: | Loeffler, Bruce |
题名: | The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler, Brian T. Church. |
出版发行项: | Hoboken, New Jersey : John Wiley & Sons, [2015]. |
载体形态: | ix, 294 pages ; 24 cm |
一般附注: | Includes index. |