| ISBN: | 9781682851258 |
|---|---|
| 编目源: | BJZK BJZK |
| 语种代码: | eng |
| 题名: | Customer relationship management : concepts and strategies / edited by Edward Pepper. |
| 出版发行项: | New York : Willford Press, c2016. |
| 载体形态: | vi, 214 p. : ill. ; 29 cm. |
| 书目附注: | Includes bibliographical references. |