| ISBN： | 9783319318837 |
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| ISBN： | 9783319318837 |
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| 编目源： | N$T N$T IDEBK EBLCP N$T UPM COO OCLCF |
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| 语种代码： | eng |
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| 个人名称： | Proksch, Stephan |
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| 题名： | Conflict management / / Stephan Proksch. |
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| 出版发行项： | Switzerland : Springer, 2016. |
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| 载体形态： | xi, 134 pages : illustrations ; 25 cm. |
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| 书目附注： | Includes bibliographical references. |
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| 格式化内容附注： | Preface; Contents; 1: Recognising and Resolving Conflicts; 1.1 Rift Between Company Founders; 1.2 What Is a Conflict?; 1.3 Conflicts Often Approach Quietly; 1.4 Conflict Analysis; 1.4.1 Setting Objectives in a Conflict Situation; 1.4.2 Types of Conflict; 1.4.3 Parties to the Conflict; 1.4.4 Conflict Progression and Escalation; 1.5 How to Conduct a Clarifying Conversation; 1.6 Conflicts in the Workplace: Curse or Blessing?; 1.6.1 Risks Arising from Conflicts; 1.6.2 Uses of Conflicts; 1.7 Excursus: Mobbing; 1.8 Rift Between Company Founders: What Happened Next |
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