ISBN: | 9783319318837 |
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ISBN: | 9783319318837 |
编目源: | N$T N$T IDEBK EBLCP N$T UPM COO OCLCF |
语种代码: | eng |
个人名称: | Proksch, Stephan |
题名: | Conflict management / / Stephan Proksch. |
出版发行项: | Switzerland : Springer, 2016. |
载体形态: | xi, 134 pages : illustrations ; 25 cm. |
书目附注: | Includes bibliographical references. |
格式化内容附注: | Preface; Contents; 1: Recognising and Resolving Conflicts; 1.1 Rift Between Company Founders; 1.2 What Is a Conflict?; 1.3 Conflicts Often Approach Quietly; 1.4 Conflict Analysis; 1.4.1 Setting Objectives in a Conflict Situation; 1.4.2 Types of Conflict; 1.4.3 Parties to the Conflict; 1.4.4 Conflict Progression and Escalation; 1.5 How to Conduct a Clarifying Conversation; 1.6 Conflicts in the Workplace: Curse or Blessing?; 1.6.1 Risks Arising from Conflicts; 1.6.2 Uses of Conflicts; 1.7 Excursus: Mobbing; 1.8 Rift Between Company Founders: What Happened Next |