书目信息 机读格式(MARC)
How to make things happen :
| ISBN： | 9783319547855 |
|---|---|
| ISBN： | 9783319547862 |
| 编目源： | CcBjTSG CcBjTSG |
| 语种代码： | eng |
| 个人名称： | Munoz-Seca, Beatriz |
| 题名： | How to make things happen : a blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy / Beatriz Muñoz-Seca. |
| 出版发行项： | Cham, Switzerland : Palgrave Macmillan, c2017 |
| 载体形态： | xxiii 367 pages : illustrations ; 25 cm |
| 书目附注： | Includes bibliographical references (pages 355-359) and index. |