ISBN: | 978-0-7879-6463-4 (alk. paper) : |
编目源: | DLC DLC DLC HST |
个人名称: | Kouzes, James M.,1945- |
题名: | Encouraging the heart : a leader's guide to rewarding and recognizing others / edited by James M. Kouzes, Barry Z. Posner |
版本说明: | 1st ed. |
出版发行项: | San Francisco : Jossey-Bass, c2003. |
载体形态: | xx, 203 pages ; 21 cm. |
丛编说明: | The Jossey-Bass business & management series |
书目附注: | Includes bibliographical references (p. 177-186) and index. |
格式化内容附注: | The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice. |