| ISBN： | 9781119294184 (cloth) : |
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| 编目源： | DLC DLC |
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| 语种代码： | eng |
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| 个人名称： | Maylett, Tracy, |
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| 题名： | The employee experience : how to attract talent, retain top performers, and drive results / edited by Tracy Maylett, Matthew Wride. |
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| 出版发行项： | Hoboken : Wiley, [2017] |
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| 载体形态： | xvii, 219 pages : illustrations ; 24 cm |
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| 一般附注： | Includes index. |
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| 格式化内容附注： | Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary. |
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