| ISBN: | 9783030905859 : |
| 编目源: | StDuBDS StDuBDS |
| 个人名称: | Kütz, Martin, |
| 题名: | The art of benchmarking : an analytical guide to methods and applications for IT management / Martin Kütz. |
| 出版发行项: | Cham : Springer, [2022] |
| 载体形态: | xiv, 164 pages ; 24 cm. |
| 书目附注: | Includes bibliographical references and index. |
| 格式化内容附注: | Chapter 1. Terms and definitions -- Chapter 2. Mathematical foundations -- Chapter 3. Benchmarking methods -- Chapter 4. Objects of benchmarking -- Chapter 5. Established benchmarking approaches -- Chapter 6. The benchmarking process. |