—RUSSELL BORLAND.
索书号:TP312/BR-2
标准编码:01-55615-574-3
出版信息:: MICROSOFT PR., c1994. Redmond
主题词: MICROSOFT WORD FOR WINDOWS.WORD PROCESSING.
—EDITED BY ANSELM DREHER.
索书号:J231/GG
标准编码:0-15-126559-3
出版信息:: HARCOURT BRACK JOVANOVIVCH, PUBLISHERS, c1983. San Diego
—JERRY R. WILSON.
索书号:F713.5/WJR
标准编码:0-471-00858-3
出版信息:: JOHN WILEY & SONS, c1991. New York
主题词: CUSTOMER SERVICECUSTOMER SATISIFACTIONCUSTOMER BEHAVIORADVERTISINGPUBLIC OPINION
—.EDITED BY THE RESADER'S DIGEST ASSOCIATION,INC.
索书号:H313.2-61/R340
出版信息:,ASSOCIATION, THE RESADER'S DIGEST c.1975 :
—.EDITED BY SUSAN LLOYD
索书号:H31-61/L743
标准编码:0-582-55635-X
出版信息:,LONGMAN c.1982 :Nyu
—. BY A.J. BLISS
索书号:H316/B649
标准编码:7-5062-1252-8
出版信息:,ROUTLEDGE & KEGAN PAUL c.1984 :cc
—.EDITED BY THE RESADER'S DIGEST ASSOCIATION,INC.
索书号:H313.2-61/RDA
出版信息:ASSOCIATION, THE RESADER'S DIGEST, c1975. New York:
—
索书号:R73/SOD-3
标准编码:0781726549 (pbk.)
出版信息:LIPPINCOTT WILLIAMS & WILKINS, c2000. Philadelphia :
—LLOYD, SUSAN M.
索书号:H313/LSM
出版信息:LONGMAN, 1982. Harlow, Essex :
—B.V.VERGHESE
索书号:H313.2/VBV
标准编码:8174885781
出版信息:ANMOL PUBLICATIONS PVT.LTD. , 1998. New Delhi :