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STRATEGIC CUSTOMER SERVICE :
—JOHN A. GOODMAN.
索书号：F274/GJA
标准编码：9780814413333
出版信息：AMACOM, c2009. New York :
主题词： CUSTOMER SERVICES.CUSTOMER RELATIONS
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CUSTOMER SERVICE :
—ELAINE K. HARRIS.
索书号：F713.55/HEK
标准编码：9781292040356
出版信息：PEARSON, c2014 Harlow, Essex, England :
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DELIVERING EFFECTIVE SOCIAL CUSTOMER SERVICE :
—CAROLYN BLUNT AND MARTIN HILL-WILSON ; COVER DESIG
索书号：F713.55/BC
标准编码：9781118662670 (hardc
出版信息：WILEY, 2013. Chichester, England :
主题词： CONSUMER SATISFACTION.CUSTOMER RELATIONSCUSTOMER SERVICES.
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TAKING SIDES :
—SELECTED, EDITED, AND WITH INTRODUCTIONS BY ROBERT
索书号：Q98/WRL
标准编码：0072548630
出版信息：MCGRAW-HILL/DUSHKIN, 2003. Guilford, Ct. :
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NOW AND THEN :
—JUDITH A. STANFORD.
索书号：H315/SJA
标准编码：0072981210 (alk. pap
出版信息：MCGRAW-HILL, c2006. Boston :
主题词： COLLEGE READERS.ENGLISH LANGUAGEREPORT WRITINGCURRENT EVENTSREADERS
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STILL HERE :
—PHOTOGRAPHS BY JOSEPH RODRIGUEZ ; INTRODUCTION BY
索书号：J43/RJ
标准编码：9781576874608 (hardc
出版信息：POWERHOUSE BOOKS, 2008. Brooklyn, NY :
主题词： AFRICAN AMERICANSDISASTER VICTIMSHURRICANE KATRINA, 2005COMMUNITY LIFE
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TAKING SIDES :
—EDITED, SELECTED, AND WITH INTRODUCTIONS BY JOHN T
索书号：D5/RJT-3
标准编码：087967928X
出版信息：DUSHKIN PUB. GROUP, c1991. Guilford, CT :
主题词： WORLD POLITICSINTERNATIONAL RELATIONS
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TAKING SIDES :
—EDITED BY KURT FINSTERBUSCH AND GEORGE MCKENNA.
索书号：C913/TS-6
标准编码：0-87967-858-5
出版信息：: THE DUSHKIN PUBLISHING GROUP, INC., c1990. Sluice Dock
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TAKING SIDES :
—KURT FINSTERBUSCH
索书号：D0/FK-5
标准编码：0879677422
出版信息：THE DUSHKIN PUBLISHING GROUP, INC. 1988. :
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TAKING SIDES :
—EDITED, SELECTED, AND WITH INTRODUCTIONS BY JOHN T
索书号：D5/RJT-3
标准编码：087967928X
出版信息：DUSHKIN PUB. GROUP, c1991. Guilford, CT :
主题词： WORLD POLITICSINTERNATIONAL RELATIONS